Customer Centric Procurement:

Dave HenshallBrand Management, SRM

Customer Centric Procurement: Customer Centric Procurement: Companies everywhere proclaim themselves as customer focused and publish statements in their corporate brochures emphasising their commitment to a customer-centric business model, both externally and internally. However, many of these companies have yet to back these statements up by investing in the core capabilities, processes and systems necessary to maximize the opportunity to deliver … Read More