The Challenge
A world-leading beverage producer company wanted to baseline their procurement team against a recognized competency standard to identify skills gaps and formulate training plans to close the gaps. The client wished access to assessment data was restricted to meet their confidentiality requirements.
Approach:
Our approach was to provide competency definitions which included:
- Configure our skills management platform to meet clients confidentiality needs
- Understand clients competitive priorities and existing competency framework to recommend competency structure for assessment
- Develop a competency framework and competency stack for the clients Center of Excellence (COE)
- Role profiles assessed against our role sizing matrix and aligned with client job roles.
- Targets set against each competency and role against a global standard
- Guidance on preparing for and communicating the assessment to employees
- Conduct assessment and define competency gaps
- Benchmarking against a global standard
Recommendations
- Segmentation of competency framework
- The makeup of the competency framework.
- HR alignment with performance reviews
Benefits
- Companywide visibility of skills gaps and maturity levels against a global standard
- Customized aggregated reporting for departments, teams, and roles
- Provided a communication vehicle between the COE and senior management